Terms & Conditions

  1. About

    1. We make skill-based games that spark joy in the everyday lives of people by engaging and entertaining while they play.
    2. Quick Ludo is a strategy-based board game, which requires skills, sportsmanship, fair play, transparency, and integrity which are also the values we consider important.
    3. With our customer-centric approach, we ensure the highest possible fun & earning in secure way.
    4. Quick Ludo is not only a dice game but also it’s a very strategical game for masterminds.

  2. Eligibility for Use

    1. Any browsing, registering, downloading, using or accessing by any Person of any part of the Platform or utilization of any of the services offered by Us, will be deemed to constitute a legal contract between the User and Us.
    2. Any User who is “incompetent to contract” within the meaning of the Indian Contract Act, 1872 including minors, un-discharged insolvents etc. is not eligible to enter into this Agreement.
    3. The Platform should not be used, installed, or played by any Person under the age of 18 years.
    4. The services available on the Platform are open only to Persons currently residing in India. Persons residing in the state of Assam, Odisha, Nagaland, Sikkim, Meghalaya, Andhra Pradesh and Telangana, are prohibited from undertaking any of the services on the Platform.
    5. Only those Users who have successfully registered on the Platform in the manner prescribed, and who utilize the services of the Platform in accordance with the present Agreement including these Terms of Use, shall be eligible to use the Platform.
    6. We reserve the right to terminate any User’s Account and/or deny access to the Platform if it brought to Our notice that a particular User had violated the Agreement including any of these Terms of Use.

  3. Acceptable Use

    1. By using our website and services, you agree to use them only for lawful purposes and in accordance with these terms and conditions. You agree not to use our website or services:
      1. In any way that violates any applicable law or regulation
      2. To transmit, or procure the sending of, any unsolicited or unauthorized advertising or promotional material or any other form of similar solicitation (spam).
      3. To impersonate or attempt to impersonate us, our employees, another user, or any other person or entity
      4. To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of our website or services, or which, as determined by us, may harm us or users of our website or expose them to liability
    2. Users agree to provide true, accurate, current and complete information at the time of registration and at all other times, as required by Us. Users further agree to update and keep updated their registration information.
    3. Use of the Platform is subject to existing laws and legal processes. Nothing contained in these Terms and Conditions shall limit Our right to comply with governmental, court, and law-enforcement requests or requirements relating to Users' use of the Platform.

  4. Storage of Data

    1. Data collected by the app operators is stored by them for as long as they deem necessary for the following purpose
      1. To provide, maintain and improve the application;
      2. To develop new applications, sites, and services;
      3. To provide and deliver products, services, news, updates, security alerts, send technical notices, support and administrative messages;
      4. To monitor and analyze trends, personalize content, link information collected from others;
      5. To carry out any other purpose for which the data was collected.
    2. The data will be stored further by the company to establish, exercise, or defend a legal claim or to comply with applicable law.
    3. The data stored with the company is deleted or anonymized as soon as it stops serving any of the above-mentioned purposes. However, it can be further retained as per the discretion of the Company for a maximum period of three years after the interaction of a user with the company has ceased.

  5. Sharing of Data

    1. App operators have the right to share users’ data with third parties with whom they have a strategic relationship, for instance, analytics providers and ad networks. Further, in accordance with the General Data Protection Regulation, the advertising ID of users can be shared with advertising network companies for the objective of serving behavioral advertisements to the users within the application.

  6. Disclosure of Information

    1. Personal data of the users can be disclosed by the app operators if they are required to do so by law, or law enforcement agencies; to prevent a serious crime or situation of emergency, and/or to their business partners or organizations that provide payment processors or hosting services to the Company. It is noteworthy that in any of the above-mentioned circumstances, a written record of such disclosure is to be made by the company.
    2. The parent company reserves the right to disclose the collected personal data of users for the objective of advertising by the company, its partners and contractors, or by third parties employed by it for ad serving technologies.
    3. The collected non-personal data can also be disclosed for analytic services by the company or its partners and contractors. The same may also be accessed and used by third parties employed by the app operators. The information collected may include but is again not limited to the user’s device type, device ID, IP address, MAC address, software, hardware type, brand, model, operating system and browser information, country, time zone, geolocation, usage information, and in-game information.

  7. Third Party Sites, Services and Products

    1. The Platform may contain links to other Internet sites owned and operated by third parties. Users' use of each of those sites is subject to the conditions, if any, posted by the sites. The Company does not exercise control over any Internet sites apart from the Platform, and cannot be held responsible for any content residing in any third-party Internet site. The Company's inclusion of third-party content or links to third-party Internet sites is not an endorsement by Us of such third-party Internet sites.
    2. Users' correspondence, transactions, and usage of the services of such third party shall be subject to the terms and conditions, policies and other service terms adopted/implemented by such third party, and the User shall be solely responsible for reviewing the same prior to transacting or availing of the services of such third party. The User agrees that the Company will not be responsible or liable for any loss or damage of any sort incurred as a result of any such transactions with third parties. Any questions, complaints, or claims related to any third-party service should be directed to the appropriate vendor.
    3. The Platform contains content that is created by Us as well as the content provided by third parties. The Company does not guarantee the accuracy, integrity, or quality of the content provided by third parties and such content may not be relied upon by the Users in utilizing the Services provided on The Platform, including while participating in any of the contests hosted on The Company.

  8. Quick Ludo is a Game of Skill

    1. Games of skill are excluded from the definition and purview of “gambling” under applicable Indian laws. The Platform, therefore, does not constitute gambling activity under applicable Indian laws. There are two versions of the Quick Ludo Game - the 'free to play' version and the 'pay to play' version. The 'free to play' version is open to all Indian citizens who are currently residing in India. The 'pay to play' version is open to all Indian citizens who are residents of India, with the exception of residents of the states of Assam, Odisha and Telangana and other states where banning is legal by law
    2. With regard to Assam, Odisha, Telangana, Sikkim & Nagaland, the laws in these states are unclear as to whether games of skill may be played for a fee. Therefore, currently, residents of Assam, Odisha, Telangana, Sikkim & Nagaland are not permitted to play/participate in the paid formats of any game on the Platform.

  9. Intellectual Property Rights

    1. The services provided by the Platform are the property of the Company and are protected by applicable Intellectual Property Laws, including but not limited to copyright, trademark, trade dress, patent, and trade secret laws. All rights, title, and interest in and to the website and services, including any updates, modifications, and improvements, are and will remain the exclusive property of the Company.
    2. Any content, including but not limited to text, images, graphics, audio, and video, that is uploaded, posted, or submitted by the User to the Platform ("User Content") remains the property of the user. However, by submitting User Content to the platform, the user grants the platform owner a worldwide, royalty-free, non-exclusive, transferable, and sublicensable license to use, copy, modify, create derivative works based on, distribute, publicly display, publicly perform, and otherwise exploit in any manner such User Content in all formats and distribution channels now known or hereafter devised (including in connection with the services and platform’s business and on third-party sites and services), without further notice to or consent from the user, and without the requirement of payment to the user or any other person or entity.

  10. Indemnity

    1. You shall defend, indemnify and hold the Company, and its officers, directors, employees, representatives and agents harmless from and against any claims, actions, demands, liabilities, judgments, and settlements, including without limitation, reasonable legal fee that may result from or alleged to result from (a) Your use of the Platform or any content thereof, including Mobile Game; or (b) Your breach of any rules, regulations and/or orders under any applicable law.
    2. You are also responsible for any breach of Your obligations under the Agreement and/or for the consequences of any such breach.

  11. No Warranties

    1. The Contents provided through the Platform may include technical inaccuracies or typographical errors. We may make changes or improvements to the Platform at any time. The Contents or any information available on the Platform is provided “as is” and “as available” and without warranties of any kind either expressed or implied, to the fullest extent permissible pursuant to Applicable Laws, including but not limited to:
      1. Any implied warranty or merchantability, fitness for a particular purpose
      2. hat the contents of the Platform will be uninterrupted or error-free
      3. That defects, if any on the Platform will be corrected
      4. The Platform being constantly available or available at all
      5. Installation or uninstallation choices in relation to the Platform being successfully executed in all cases
      6. Your personal ability to use the Platform
      7. Your satisfaction with the use of the Platform
      8. The accuracy of the data provided by the Platform
      9. The security and privacy of Your data
      10. That all bugs or errors in relation to the Platform will be corrected
      11. That the Platform will be compatible with all devices and all networks
      12. That the Platform is fit for a particular purpose or use
      13. That the Platform and the contents thereof are accessible in every location; or
      14. That the Platform and the contents would be perpetually secure and not prone to breaches of security anywhere in the world.
    2. The Company, its officers, directors, employees, affiliates and agents and any other service provider(s) responsible for providing access to the Platform in connection with this Agreement will not be liable for any acts or omissions, including of a third party Person, and including those vendors participating in the Company’s offerings made to You, or for any unauthorized interception of data or breaches of this Agreement attributable in part to the acts or omissions of third parties Persons, or for damages that result from the operation systems, equipment, facilities or services provided by third parties Persons that are interconnected with Us.
    3. The Platform may include links to other mobile applications and/or websites (some of which may be automated search results) which may contain materials that are objectionable, unlawful, or inaccurate. We do not endorse or support these links or the products and services they provide; these links are provided for Your convenience only. We are not responsible or liable for the content or accuracy of such links.
    4. We may stop provision of the Platform (or any part thereof), permanently or temporarily, to You or to Users generally or may modify or change the nature of the Platform and/or these Terms of Use at Our sole discretion, without any prior notice to You. Your use of the Platform following any such modification constitutes Your deemed acceptance to be bound by the Agreement (or as it may be modified).
    5. You agree that You are responsible for all data charges You incur through use of the Platform.

  12. Force Majeure

    1. We shall not be liable for any damages whatsoever arising out of Force Majeure Event or other similar circumstances, directly or indirectly to the Users as a result of playing Mobile Games or using the services offered by the Us on the Platform.
    2. A Force Majeure Event is a real or potential labour disputes, governmental actions, war or threat of war, sabotage, civil unrest, demonstrations, fire, storm, flooding, explosion, earthquake, provisions or limitations of materials or resources, inability to obtain the relevant authorization, accident, and defect in electricity or telecommunication network that affects the Company’s ability to offer the services or/and the Mobile Games on the Platform. Force majeure or other event beyond the Company’s control hindering, delaying or complicating the maintenance of the Platform entitles Us to suspend or limit the Platform until further notice.

  13. Dispute Resolution

    1. The Platform may be controlled and operated through any country and will be subject to the laws of that state in which they are controlled and operated by the User. If You use the Platform from any location, then, You are responsible for compliance with the local laws applicable to You.
    2. All or any disputes arising out of or touching upon or in relation to this Agreement including the interpretation and validity of the terms thereof and the respective rights and obligations of the parties shall be settled through arbitration. The arbitration shall be governed by the Arbitration & Conciliation Act, 1996 (India) or any statutory amendments/modifications thereto for the time being in force.
    3. The arbitration so instituted shall be lead by a Single Arbitrator appointed by the Company and the venue of the Arbitration shall be at Mumbai, Maharashtra and the arbitration hearings shall be conducted in English language.
    4. The Court at Mumbai, Maharashtra alone shall have the jurisdiction in any subject arising out of the User’s use of the Platform.

  14. Grievance Officer

    1. In accordance with the Information Technology Act 2000 and rules made thereunder, We have a Grievance Officer to address Your concerns regarding data safety, privacy, and the Platform usage concerns including complaints You have against other users on the Platform. We will resolve these issues raised by You within 15 (fifteen) days from receiving them. You may address your grievances at support@quickludo.com

  15. Cancellation & Refund Policies

    1. Finality of Transaction

      1. Once a transaction is confirmed, it becomes irrevocable, and no cancellations are permissible.

    2. Cancellation Exceptions:
      1. User-Requested Cancellation: Countgen Tech, at its sole and absolute discretion, may allow a User to cancel a transaction and receive a refund. This exception applies under the following circumstances:
        1. The User submits a written request to Countgen Tech from the registered email address, specifically requesting cancellation of the payment.
        2. If the payment pertains to participation in the paid version(s) of the Pot(s), the cancellation request must be received at least 2 days prior to the commencement of the round for which the payment was made. After this period, Countgen Tech shall not be liable to refund any amount.

    3. Refund Process

      1. Countgen Tech, exercising its sole and absolute discretion, may refund the amount to the User after deducting applicable cancellation charges and taxes.

    4. Additional Terms and Conditions

      1. Users are advised to carefully review any additional terms and conditions associated with a transaction. These terms may be presented at the time of the transaction.
      2. In the event of any conflict between the present terms and conditions and any additional terms, the additional terms and conditions shall prevail.
      3. Quitting/killing the app OR Leaving the game will be considered as forfeit and no price or refund will be provided for the same, at the same time the opponent will be declared as the winner.
      4. In case of internet connectivity problems or app crash, players can reopen the app and will be reconnected to the same game session if active.

  16. Pot Cancellation By Countgen Tech

    1. Countgen Tech reserves the right to cancel a quiz pot in the event of an insufficient number of participants.
    2. By participating, you expressly agree that under no circumstances will you assert a claim for a refund in any alternative form, including transfers through payment settlement systems.
    3. Additionally, Countgen Tech shall not be held responsible or liable in any manner if you do not emerge as a winner in a quiz pot. By participating, you further acknowledge that you will refrain from making any claims for refunds (whether in the form of credits or otherwise) in the event of non-winning outcomes.